Holiday Inn Express Hotel & Suites Pasco-TriCities, an IHG Hotel
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Veronica! She was at the front desk when we checked in. Then she was in the banquet room running the whole thing. What a spectacular person. Professional and pleasant. I was especially impressed in how she spoke to her staff. And speaking of the staff...it was obvious they took a cue from Veronica. They were all wonderful. I hope they are well paid...because they all deserve top pay for their jobs!
Lisosky
พฤษภาคม 2566
Amazing staff !!!! We're very friendly and very helpful❤️ Staff recommended some places to tourist while I was there and restaurants. Let me stay in the lobby even though my room wasn't ready which was great ❤️ Room was amazing and the location was great tourist attractions. Had a great time in the hotel If you're going for a kpop concert it's an amazing hotel to stay at since the venue is very close by.
Abril
มีนาคม 2566
I’ve stayed at several hotels in the area and while they are all pretty nice - this Holiday Inn is just the best. Clean, very comfortable, and the staff are extremely friendly and helpful. The warm cookies in the evening when I returned from work was such a treat.
Patrice
กรกฎาคม 2566
everything was clean, and in perfect working condition. All the staff was very friendly, and always smiling. my son and I enjoyed ourselves very much! this was 3rd hotel on this trip, and it is by far the best. breakfast was perfect. housekeeping used my sons blanket and stuffed toy while making the bed, and that absolutely made his day. there isn’t enough good things to say about this location and staff. I can’t wait to come back next year. we absolutely loved the pool
Anonymous
สิงหาคม 2565
Location was perfect. It was within eight minutes of the airport. But not noisy. The room was large enough to accommodate three adults. The pool was clean and very usable for an elderly swimmer.
Christenia
กันยายน 2567
We are spoiled and we have the perfect bed at home the beds there were very hard and kinda uncomfortable on top of that the comforter wasn't put in the cover thing you were well so we didn't wind up using it we tossed it on the floor ith a pain in the butt
Alaina
กรกฎาคม 2565
Breakfast was great! Room was clean, beds are Extremely FIRM. Traveled with are dog, no problems, but the site didn't mention the extra fees for him:( Pool area is nice.
Dorothy
มิถุนายน 2566
We liked everything about this hotel. Excellent service very nice staff. Breakfast great. Everything is neat and clean. Room service every day. So far the best hotel on my list.
Lyubov
กันยายน 2566
Everything! Staff is extremely nice! Accommodated late check out for my family and I! Love staying at Holiday INN Hotels. Everything very clean too!
Joy
ธันวาคม 2567
Very clean and DLL of the staff was very helpful and friendly. I also appreciate the early morning ride to the airport.
Lisa
สิงหาคม 2566
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